We handle a wide range of fraud typologies including fake investment platforms, pig butchering scams, romance fraud, phishing attacks, rug pulls, Ponzi schemes, unauthorised wallet access, business email compromise, and fake broker schemes. If you are unsure whether your situation qualifies, contact us and we will advise you directly.

All clients receive a full service agreement before any investigation begins. This document clearly outlines the scope of work, investigation methodology, timeline expectations, fee structure, confidentiality obligations, and deliverables. We never proceed with a case until both parties have reviewed and agreed to all terms in writing. Contact us at info@creglobal.eu for full details.

We accept bank transfers and all major payment methods. Depending on the nature and complexity of your case, we offer flexible fee arrangements — including results-based structures in certain circumstances. We are happy to discuss the most appropriate arrangement during your initial consultation.

Timelines vary significantly depending on the complexity of the case, the number of blockchains involved, and the jurisdictions in play. A straightforward single-chain trace can be completed in one to two weeks, while multi-jurisdictional cases involving mixers or multiple exchanges may take several months. We provide realistic timeline estimates at the outset and keep you updated throughout.

Absolutely. Client confidentiality is a cornerstone of everything we do at CRE Global. All case information, personal details, and investigation findings are handled with the strictest discretion. We never share client data with any third party without explicit consent, except where required as part of the legal recovery process and with your full knowledge and agreement.

Yes. Where appropriate and with client consent, we work alongside European law enforcement agencies, financial regulators, and judicial authorities to pursue criminal recovery pathways. Our investigation reports are structured specifically to meet the evidentiary standards required by these bodies, making them immediately actionable upon submission.

The more evidence you can provide, the stronger your case will be. Useful information includes wallet addresses, transaction IDs, screenshots of communications, platform names or URLs, dates of transactions, and any documents provided by the fraudulent party. Do not worry if you do not have everything — our investigators can work with partial information and will guide you through the evidence collection process.